A product by S&B Digital
Online orders, table service and deliveries belong to your business. Why should information get lost between them? Our hospitality management platform brings these paths together in one shared concept.
For restaurants, cafés, takeaways and delivery businesses.
Pass order details along instead of typing them again.
Let service, kitchen and drivers work from the same order.
Connect modules around the way your business operates.
Sound familiar?
A ticket at the printer, an order on a tablet, a call from the kitchen: the information exists. But it may not reach the person who needs it right now.
An order moves to another device and needs to be entered again.
Changes at the table take an extra detour before reaching the kitchen.
Service, kitchen and delivery see different parts of the same order.
Addresses, items and notes are copied between tools.
Is the order still being prepared or ready for handover?
Someone has to piece together updates while the business is busy.
Platform overview
The ordering channel is the starting point. Restaurant operations and delivery extend it wherever your business needs them. The same order connects all three areas.
The digital front door
Guests order through your own channel. Their order details form the basis of every step that follows, whether it is table service, collection or delivery.
Take it at the table. Send it where it belongs.
The waiter app brings order entry to the table. The kitchen and drinks station receive the information they need, allowing service to stay focused on the guest.
From the order to the doorstep
Staff assign delivery orders; drivers see their stops. Handover remains part of the same order rather than the start of another list.
How the steps connect
An example of an end-to-end workflow: details are captured once and passed to the next stage. The handover adapts to table service, collection or delivery.
Online, by QR code or directly through service staff.
Kitchen and drinks stations receive the relevant details.
Staff see ongoing orders in one central place.
Table service, collection or delivery follow the appropriate path.
Orders and their states remain available in the management area.
Management and control
The management area brings ongoing operations and administration together. Who can edit what? Which orders are still open? Information about staff, tables and orders is organised in a shared context.
White-label and partner capabilities
In the long term, the technical foundation is intended to work behind different restaurant brands. Each restaurant keeps its own identity, while support and operations use shared structures.
Product status
The core concept and technical experience form the starting point. The next step is to connect the individual modules into a shared platform.
Product vision
The target picture, core areas and shared information flow have been defined.
Technical foundation
Selected technical foundations and experience from an existing ordering system are being considered.
Complete platform
Modules are being designed, prioritised and gradually connected into a complete product.
Tell us where information gets lost. If you are interested in a future pilot partnership, talk to us about day-to-day work in your restaurant. A short email is enough to start.
